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Public Safety Officer - Armed

Location: Highland
Posted on: June 12, 2021

Job Description:

Under the direction of the Shift Sergeant, the Public Safety Officer (PSO) is a uniformed, armed position responsible for providing public safety to the San Manuel Band of Mission Indians (SMBMI) Reservation and all of its Tribal members, assets, customers, facilities and operations, including the San Manuel Casino (SMC). PSOs must deliver critical safety and security services in a business oriented, courteous and professional manner. This position requires exceptional customer relations skills. PSO's are involved with the enforcement of laws, rules, and regulations under the State of California, Federal, and Tribal Government codes, securing an assigned area, conducting investigations, collecting evidence and preparing appropriate reports. Duties also involve crime prevention, investigating crimes, arresting/detaining suspects, responding to emergencies, performing as initial Incident Commander until relieved, testifying in court proceedings, and protection of life. The PSO may also have special assignments such as executive protection, canine operations, among others if assigned. The Public Safety Officer also collaborates, initiates, and supports opportunities with other functions by championing the goals and priorities of the Tribe in a manner that faithfully reflects and upholds the Tribe's vision, mission and values.

Essential Duties & Responsibilities

  1. Ensures establishment and its surrounding premises are protected at all times by providing security of persons, buildings, and assets of the organization through a variety of security techniques and methods. Checks interior of premises for unusual signs, which might indicate illegal entry and/or activity, and speaks to occupants/visitors to assure that everything is in order. Identifies locations and times when incidents or criminal activities may have occurred.

  2. Patrols and observes the grounds and facilities of the organization in a manner consistent with guidelines and applicable laws, policies and procedures.

  3. Enforces laws, rules and regulations applicable to the State of California, Federal and Tribal Government.

  4. Completes investigations by analyzing and verifying information through various investigative techniques and conversations with persons during the course of their duties. Completes written reports in compliance with departmental procedures, and makes oral reports as needed.

  5. Secures assigned area, conducts investigations, collects evidence and prepares appropriate reports.

  6. Maintains care and control of authorized equipment, issued uniforms, and departmental approved firearms and ammunition.

  7. Patrols and observes while assigned to an area; whether in a vehicle, on foot or on a bike, to determine whether conditions appear to be in order around buildings, offices, or streets or if suspected violations of applicable laws are present.

  8. The PSO determines whether to initiate an investigation based on observations and locates, collects, handles and preserves physical evidence as needed; arrests and searches based on the observation, within the guidelines of applicable laws, policies and procedures.

  9. Responds to emergencies such as fires, injuries, accidents, robberies, intrusion alarms, bomb and other threats, and initiates immediate action to control the threat, provide first responder aid or render appropriate assistance. Interviews victims, witnesses and suspects as needed.

  10. Uses a variety of quality customer service oriented communication skills, and special techniques to interact formally and informally with community groups and customers of all backgrounds. Provides information about policies, procedures and ordinances as they affect the visiting public and maintains good public relations with internal customers, vendors and responding law enforcement agencies.

  11. Performs other duties as assigned to support the efficient operation of the department.

Special Assignment Opportunities

These positions are only available to active PSO's who have successfully completed their Field Training Program, are in good standing, and have been in their position for minimum of six (6) months. Special assignments require current Public Safety employees to go through testing and selection process. Once selected, the officer will receive specialized training for their assignment. PSO roles that require non-uniform and/or concealed carry of firearms, must comply with all California State Law, BSIS guidelines, and DPS policies related to the use of firearms.

Assignments may include, but are not limited to:

  • Animal Control Unit; must successfully pass certification as an Animal Control Officer.

  • Bike Patrol; must pass physical fitness test for this assignment.

  • Protective Services Detail; must pass physical fitness and advanced firearms testing for this assignment.

  • Canine Handler; must successfully complete canine handler certification.

  • Field Training Officer (FTO); this assignment requires a minimum commitment of twelve (12) months. Officers selected for this assignment will be responsible for training new employees during their on-the-job field-training program. The FTO completes required reports, reports the training progress of their trainee to the designated shift supervisor(s), who will ensure the all relevant personnel are informed. The FTO trains all Public Safety Officers on their designated shift assignment and may be asked to teach periodically at the Training Center and/or in shift briefings. The FTO reviews trainee proficiency and assesses work performance through observation and reporting.


  • High School Diploma or GED required.

  • Must be at least 21 years of age.

  • Minimum of one (1) year of experience working in Security or Law Enforcement preferred.

  • Minimum POST Reserve level II certificate required; any recognized law enforcement agency certificate - local, state or federal; or military police certification, or equivalent. (Recognized out of state certificate and/or related experience will be considered on a case-by-case basis.)
  • This POST Reserve level II certification may be substituted with three (3) years of successful, full-time, professional armed security experience related to the duties outlined in the job description or three (3) years of successful performance as a San Manuel Public Safety Assistant. (Candidates hired under the three (3) years of experience option will be required to obtain a POST Reserve level II certificate, or equivalent, within one (1) year of being hired.)

  • This POST Reserve level II certification may be substituted with Bachelor's Degree in Administration of Justice/Criminal Justice, Security Management, or a closely related field. College education in Administration of Justice/Criminal Justice, Security Management, or a closely related field may be substituted on a year-for-year basis, e.g. Associates Degree may count as (2) years towards the three (3) year requirement. Current San Manuel Public Safety Assistants with one (1) year of experience may apply if they actively hold an Associate's Degree. (Candidates hired under the three (3) years of combined experience option will be required to obtain a POST Reserve level II certificate, or equivalent, within one (1) year of being hired.)

  • Excellent customer service skills.

  • Working knowledge of security procedures and applicable State, Federal and Tribal laws, regulations and ordinances; interviewing and interrogation techniques; surveillance techniques; and an understanding of laws governing search and seizure is required.

  • Must have the ability to observe situations analytically, and objectively, and to record pertinent information accurately and completely and provide service with skill, firmness, tact and impartiality.

  • Must accurately recall and express one's self clearly and concisely, orally and in writing.

  • Must remain calm under stressful conditions, exercise reasonable judgment and make sound decisions especially during emergency situations.

  • Must operate a motor vehicle safely and have knowledge of state and local motor vehicle laws.

  • Must be well groomed and clean - hair must be neatly groomed and styled so that it remains above the ears and is not allowed to extend below the collar. Mustaches, when worn, must be neatly trimmed and not extended beyond the corners of the mouth, nor hang below the top lip. Must abide by DPS policies on uniform appearance. Must wear issued personal protection equipment including ballistic vests.

  • Must demonstrate the ability to produce well-written documents with regards to spelling, grammar, punctuation, organization and content as evidenced by a written assignment or test during the hiring process.

  • Must complete an in-house six (6) week basic Public Safety Officer academy.

  • Must successfully complete a 90-day introductory period and a six (6) week Field Training Program.

  • Must successfully participate in mandated in-service training. This includes, but is not limited to, report writing course, weaponless defense techniques, chemical agent (Pepper Gel), physical apprehension and arrest techniques, first aid, CPR, powers of arrest, firearms training, traffic and pedestrian movement control, security details, report writing, applicable policies and procedures, and access control duties.

  • Must successfully complete New Employee Orientation training, which will include National Incident Management System (NIMS) courses and demonstrating the ability to conduct field interviews and write preliminary investigative reports.


  • Must possess and maintain a valid California driver's license with acceptable driving record as determined by the insurance carrier.

  • At the discretion of the San Manuel Tribal Gaming Commission, you may be required to obtain and maintain a gaming license.

  • Must be able to comply with all current requirements set forth by the California Bureau of Security and Investigative Services (BSIS) for Armed Security Officers within 120-days of employment.

  • Must successfully pass BSIS courses in Powers of Arrest and Firearms Certification. Responsible for maintaining a valid BSIS Guard Card and Firearms Permit. Firearms must comply with the DPS firearms policy.

San Manuel Band of Mission Indians and San Manuel Casino will make reasonable accommodations in compliance with applicable law.

As one of the largest private employers in the Inland Empire, San Manuel deeply cares about the future, growth and well-being of its employees. Join our team today!

Keywords: SAN MANUEL INDIAN BINGO & CASINO, Highland , Public Safety Officer - Armed, Other , Highland, California

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