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Senior Traffic Control Specialist

Company: SAN MANUEL INDIAN BINGO & CASINO
Location: Highland
Posted on: June 12, 2021

Job Description:

Under the direction of Transportation Management, the Senior Traffic Control Specialist is responsible for directing vehicle/pedestrian traffic, and providing support as a floater for shuttle, limo, and valet by transporting passengers via commercial vehicles, VIP vehicles, and performing valet attendant duties. The Senior Traffic Control Specialist is also responsible for assisting leadership with the day-to-day shift operations of the Transportation department to ensure a seamless best in class service.

Essential Duties & Responsibilities

  1. Monitors and directs all vehicle movement to minimize congestion to ensure successful traffic flow operations in parking structures and roadways. Efficiently directs, regulates, and prioritizes traffic movement to minimize delays while warning of hazards, using signs, flags, and hand signals. Monitors traffic flow and identifies bottlenecks to mitigate vehicle obstructions while locating safe intervals through which vehicles and pedestrians can safely drive/cross roadways. Communicates occupancy and congestion levels to leadership, as needed.

  2. Complies with all California State and Federal transportation rules and regulations that govern passenger carriers. Exercises maximum regard for safety and welfare of all transported guests while operating shuttles. Completes daily pre-trip/post-trip vehicle safety inspections, and ensures shuttle meets safety regulations to transport guests. Reports any areas of concern to leadership regarding accurate and up-to-date information regarding necessary vehicle repairs that may affect driver and passenger/guest safety. Provides leadership with parking lot statuses, business operations updates, requests for vehicle supplies, and/or any other internal or external guest concerns.

  3. Adheres to Valet operational protocols while assigned to attendant duties. Operates all guest and enterprise vehicles while adhering to the California vehicle code and governing operations. Delivers best in class service by following enterprise service standards and ensuring guest satisfaction.

  4. Performs basic roadside assistance and maintenance tasks, reports safety hazards and traffic problems. Follows safety rules and regulations on, including placing signs, barricades, traffic cones and other warning devices; duties may vary according to job assignment.

  5. Performs other duties as assigned to support efficient operation of department.

Education/Experience/Qualifications

  • High School diploma or GED is required.

  • Minimum two (2) years driving experience is required.

  • Previous customer service experience is preferred.

  • Ability to operate vehicles with both manual and automatic transmissions is preferred.

  • Basic vehicle maintenance experience is preferred.

Certificates/Licenses/Registrations

  • At the discretion of the San Manuel Tribal Gaming Commission, you may be required to obtain and maintain a gaming license.

  • A qualified candidate/employee must have a valid driver's license with an acceptable driving record as determined by the enterprise's insurance carrier.

  • Current California Commercial Driver's License, Class C or higher, with a passenger endorsement or ability to obtain within first 120 days of employment.

San Manuel Band of Mission Indians and San Manuel Casino will make reasonable accommodations in compliance with applicable law.

As one of the largest private employers in the Inland Empire, San Manuel deeply cares about the future, growth and well-being of its employees. Join our team today!

Keywords: SAN MANUEL INDIAN BINGO & CASINO, Highland , Senior Traffic Control Specialist, Other , Highland, California

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