Public Safety Assistant (Unarmed), Dept. of Public Safety
Company: SAN MANUEL INDIAN BINGO & CASINO
Posted on: June 10, 2021
Under the direction of the Shift Sergeant, the Public Safety
Assistant (PSA) is a uniformed, unarmed position responsible for
providing physical security to the San Manuel Band of Mission
Indians (SMBMI) Reservation and all of its tribal members,
employees, customers, facilities and operations, and assets,
including the San Manuel Casino. PSAs must deliver critical
security services in a business oriented, courteous and
professional manner. This position requires exceptional customer
relations skills. PSAs are involved with the enforcement of laws,
rules, and regulations under the State of California, Federal, and
Tribal Government codes, securing an assigned area, conducting
investigations, collecting evidence and preparing appropriate
Essential Duties & Responsibilities
Ensures establishment and its surrounding premises are protected
at all times by providing security of persons, buildings, and
assets of the organization through a variety of security techniques
Patrols and observes the grounds and facilities of the
organization in a manner consistent with guidelines and applicable
laws, policies and procedures. Maintains a visual presence within
San Manuel Casino, the Reservation and/or its surrounding
Patrols and observes, while assigned to an area, whether in a
vehicle, or on foot; buildings, offices, or streets to determine
whether conditions appear in order or if suspected violations of
applicable laws are present; follows the notification protocol in
case of any suspected violations or emergencies.
Conducts fixed post security and operates access control gates
in the San Manuel Casino, Tribal Reservation, and off-reservation
Responsible for casino related security details, such as
chip-fills, special audits, cash dispensary unit operations,
Completes preliminary investigative reports into non-criminal
incidents such as minor patron/employee illness/injuries, found
property, etc. and criminal investigations into minor incidents
that do not involve contacting suspects in compliance with
departmental procedures, and makes oral reports as needed.
Interacts formally and informally with community groups and
customers of all backgrounds. Provides information about policies,
procedures and ordinances as they affect the visiting public and
maintains good public relations with internal customers and
vendors. Responds to requests for assistance and information in a
helpful and courteous manner.
Responds to emergencies such as fires, injuries, accidents,
robberies, intrusion alarms, bomb and other threats, and initiates
immediate action to control the threat, provide first responder aid
or render appropriate assistance. Interviews victims, and witnesses
Directs and controls pedestrian/vehicle movement and insures
that walkways, entrances/exits and fire lanes are clear. Directs
employees, patrons and guests to safe areas during incidents.
Maintains care and control of authorized equipment and issued
- Performs other duties as assigned to support the efficient
operation of the department.
12 Other responsibilities, duties, tasks and assignments that
contribute to the mitigation or response to the COVID-19 public
Special Assignment Opportunities
These positions are only available to current PSAs who have
successfully completed their Field Training Program, are in good
standing, and have been in their position for minimum of six (6)
months. Special assignments require current Public Safety employees
to go through testing and selection process. Once selected, the
Assistant will receive specialized training for their
- Field Training Assistant (FTA); this assignment requires a
minimum commitment of twelve (12) months. FTAs selected for this
assignment will be responsible for training new Public Safety
Assistants during their on-the-job training program. The FTA
completes required reports, reports the training progress of their
Trainee(s) to the designated shift supervisor, who will ensure the
relevant personnel are informed. They will train Public Safety
Assistant's on their designated shift assignment and may be asked
to teach periodically at the Training Center and or in Shift
Briefings. The FTA reviews trainee proficiency and assesses work
performance through observation and reporting.
- High School Diploma or GED required.
- Must be at least 21 years of age.
- Minimum of one (1) year experience working in Security or Law
- Excellent customer service skills.
- Working knowledge of security procedures and applicable State,
Federal and Tribal laws, regulations and ordnances; interviewing
and interrogation techniques; surveillance techniques; and an
understanding of laws governing search and seizure is
- Must have the ability to observe situations analytically, and
objectively, and to record pertinent information accurately.
- Must accurately recall and express one's self clearly and
concisely, orally and in writing.
- Must remain calm under stressful conditions, exercise
reasonable judgment and make sound decisions especially during
- Must operate a motor vehicle safely and have knowledge of state
and local motor vehicle laws.
- Must be well groomed and clean. Hair must be neatly groomed and
styled so that it remains above the ears and is not allowed to
extend below the collar. Mustaches, when worn, must be neatly
trimmed and not extended beyond the corners of the mouth, nor hang
below the top lip. Must abide by DPS policies on uniform
appearance. Must wear issued personal protective equipment
including ballistic vests.
- Must demonstrate the ability to produce well written documents
with regards to spelling, grammar, punctuation, organization and
- Must possess and maintain a valid California driver's license
with acceptable driving record as determined by the insurance
- At the discretion of the San Manuel Tribal Gaming Commission
you may be required to obtain and maintain a gaming license.
- Must be able to comply with all current requirements set forth
by the California Bureau of Security and Investigative Services
(BSIS) for Security Guards within 90-days of employment.
- Must successfully pass BSIS course in Powers of Arrest
Certification. Responsible for maintaining a valid BSIS Guard
- Must successfully complete a Field Training Program during the
90-day introductory period.
- Must successfully participate in mandated in-service training.
This includes, but is not limited to, weaponless defense
techniques, chemical agent/Pepper Gel (optional), first aid, CPR,
powers of arrest, traffic and pedestrian movement control, security
details throughout the property and off-site business locations,
report writing, applicable policies and procedures.
- Must successfully complete New Employee Orientation department
training, which will include National Incident Management System
San Manuel Band of Mission Indians and San Manuel Casino will
make reasonable accommodations in compliance with the Americans
with Disabilities Act of 1990.
As one of the largest private employers in the Inland Empire,
San Manuel deeply cares about the future, growth and well-being of
its employees. Join our team today!
Keywords: SAN MANUEL INDIAN BINGO & CASINO, Highland , Public Safety Assistant (Unarmed), Dept. of Public Safety, Other , Highland, California
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