Under the direction of the Cage Operations Supervisor, the Cage
Operations Support is responsible for providing excellent service
to San Manuel guests, and support to departments that deal directly
with Casino guests. Support areas include Paper Inventory, Ticket
Redemption Unit and the Audit Team.
Essential Duties & Responsibilities
1. Exchanges currency, coin, coupons, chips and monetary
instruments. Completes necessary paperwork as outlined in the
policies and procedures. Complies with all IRS requirements for
2. Handles customer claims and reports to management when
applicable. Serves as a proactive team member in the Cage
Operations department. Provides prompt, friendly service to both
internal and external customers.
3. Services Cash Recycler units to ensure availability for team
member use. Maintains inventory of currency, coupons, and monetary
instruments held in the cage. Monitors money for counterfeit
currency, coins, fraudulent identification, and monetary
instruments. Verifies all cages for cold box count before slot
drop. Sets up cold boxes at slot machines. Removes full boxes from
slot machines. Services Ticket Redemption Units to ensure
availability for patron use. Maintains security of cage carts, drop
keys, and access cards while on duty.
4. Ensures compliance with San Manuel Band of Mission Indians,
State of California Gaming Compact, NIGC Regulations, and Tribal
Internal Controls. Completes federal cash reporting requirements as
per Title 31 of the Bank Secrecy Act. Must attend Title 31 training
classes. Ensures control/protection of enterprise assets.
5. Performs other duties as assigned to support the efficient
operation of the department.
* High School Diploma or GED required. * Minimum six (6) months'
work experience required. * Must be able to complete counts
accurately and efficiently. * Must presents and conducts
him/herself in a professional manner at all times, maintains a high
level of respect for the co-worker, supervisor, and the
* At the discretion of the San Manuel Tribal Gaming Commission
you may be required to obtain and maintain a gaming license.
San Manuel Band of Mission Indians and San Manuel Casino will
make reasonable accommodations in compliance with the Americans
with Disabilities Act of 1990.
As one of the largest private employers in the Inland Empire,
San Manuel deeply cares about the future, growth and well-being of
its employees. Join our team today!