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Lead Cashier/Host(ess), Food & Beverage

Company: SAN MANUEL INDIAN BINGO & CASINO
Location: Highland
Posted on: June 6, 2021

Job Description:

The Lead Cashier is responsible for the functional supervision of a team of cashiers providing training, monitoring, and assistance with operational issues. This position is primarily mobile, proactively visiting registers, providing direction and support to team members and ensuring excellent customer service.

Essential Duties & Responsibilities

  • Oversees all cash register transactions, processing of customer purchases, and overrides pursuant to San Manuel Food & Beverage standards.
  • Reviews and audits cash register transactions to verify the proper documentation of comps, voids and discounts.
  • Oversees the assignment of team member sections; ensures that all sections are being covered and team members abide by break schedule.
  • Monitors and maintains the cleanliness of facility and confirms that all appropriate side work duties are being performed.
  • Conducts daily shift meetings in the absence of the Supervisor.
  • Provides training for new and existing employees on San Manuel departmental policies and procedures.
  • Communicates any problems or concerns regarding employees or guests to the immediate Supervisor.
  • Cleans, organizes and prepares immediate workspace and adjacent areas before, during and after the shift.
  • Enforces all safety, health, security rules and ensures exceptional customer service standards are being consistently being met.
  • Perform other duties as assigned to support the efficient operation of the department.

Supervisory Responsibilities

The Lead Cashier is responsible for functional supervision of the Cashier in the day-to-day operations. The Lead Cashier may also be responsible for the functional supervision of the Host/Hostess, Servers, or Bussers in their day-to- day operations.

Education/Experience/Qualifications

  • High School Diploma or GED required.
  • Two (2) or more years recent cashiering experience; some leadership training helpful.
  • Demonstrative leadership skills and the ability to lead by example required.

Certificates/Licenses/Registrations

  • At the discretion of the San Manuel Tribal Gaming Commission you may be required to obtain and maintain a gaming license.
  • Must obtain and maintain a current Food Handlers Card within 90 days of employment.
  • Will be required to obtain and maintain T.I.P.S Certification.

San Manuel Band of Mission Indians and San Manuel Casino will make reasonable accommodations in compliance with the Americans with Disabilities Act of 1990.

As one of the largest private employers in the Inland Empire, San Manuel deeply cares about the future, growth and well-being of its employees. Join our team today!

Keywords: SAN MANUEL INDIAN BINGO & CASINO, Highland , Lead Cashier/Host(ess), Food & Beverage, Other , Highland, California

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