Under the direction of the Cage Operations Manager, the Cage
Operations Supervisor is responsible for overall supervision of the
Senior Cashiers, Line Cashiers, and Cage Support Cashiers. The Cage
Operations Supervisor carries out supervisory responsibilities in
accordance with the enterprise's policies and all applicable
while championing the goals and priorities of the Tribe in a
manner that reflects and upholds the Tribal Community's vision,
mission and values.
Essential Duties & Responsibilities
1. Maintains security and accountability of enterprise funds.
Responsible for San Manuel assets within the designated cages on an
assigned shift. Ensures accuracy of all documents submitted by
subordinate personnel. Conducts investigation of any
overage/shortage error and makes necessary corrections where
applicable. Completes discrepancy reports for Cage Operations
Management, summarizing results of investigations and actions
taken, if any.
2. Provides excellent Customer Service and presents and conducts
his/herself in a professional manner at all times, maintaining a
high level of respect for customer, co-workers, management, and San
Manuel. Provides an orderly and positive working environment, with
emphasis on open communication. Attends and responds to initial
3. Coordinates with outside companies for maintenance of
enterprise-owned machinery and other equipment. Operates all
computer-related equipment as well as a ten-key adding machine.
4. Prepares staffing schedules for the Cashiers. Approves days
off, vacations and personal days. Follows-up with paperwork to
management. Monitors overtime, excessive tardiness/absenteeism of
Cage Operations Cashiers. Sends Cashiers home early when
justifiable, so as to offset overtime.
5. Verifies various types of payouts. Supervises Cage Cashiers
to ensure compliance with policies and procedures. Informs Cashiers
of changes in regards to policies and procedures. Adheres strictly
to all Gaming regulations. Conducts daily uniform inspections.
Attends bi-annual Title 31 training class. Maintains Title 31
6. Prepares and conducts team member meetings. Schedules and
conducts monthly one on one meetings with subordinates. Prepares
bi-annual performance evaluations and reviews. Approves and makes
recommendations for subordinate evaluations.
7. Works all Cage Operations positions as needed.
8. Performs other duties as assigned to support the efficient
operation of the department.
Carries out supervisory responsibilities in accordance with the
enterprise's policies and applicable laws. Responsibilities include
interviewing, hiring and training employees; planning, assigning
reviewing and directing work; evaluating and appraising
performance; rewarding and disciplining employees; addressing
complaints and resolving problems.
* High School Diploma or GED required. * Minimum three (3)
months management or supervisory experience and/or training in
direct supervision of fifteen or more employees, cash control and
protection of assets. * Experience in credit operations
* At the discretion of the San Manuel Tribal Gaming Commission
you may be required to obtain and maintain a gaming license.
San Manuel Band of Mission Indians and San Manuel Casino will
make reasonable accommodations in compliance with the Americans
with Disabilities Act of 1990.
As one of the largest private employers in the Inland Empire,
San Manuel deeply cares about the future, growth and well-being of
its employees. Join our team today!