Company: SAN MANUEL INDIAN BINGO & CASINO
Posted on: June 6, 2021
The Credit Clerk is responsible for processing applications and
other related tasks according to and in compliance with the Credit
Policy. Delivers professional guest service and excellent phone
ethic when speaking with external and internal customers- excellent
written communications, organizational, and time management
Essential Duties & Responsibilities
Receives, tracks and processes credit applications. Verifies
accuracy throughout the process with penchant for details and
Obtains additional information from applicants as needed. Writes
emails to patrons requesting more information or documents, as
assigned by Credit Supervisor.
Orders reports as assigned from various service providers.
Receives, gathers and stores reports/documents in an orderly
manner. Enters data from reports into database. Inputs information
into Casino system and database; keeps credit player's accounts and
files updated. Enters notes/comments into Casino system of all
credit patrons related to unusual events related to credit and
collections. Files UARs as assigned by supervisor.
Prepares documentation and affidavits for review. Keeps track of
affidavits' status and take actions accordingly and promptly. Sends
patrons letters of approval, denial, conditional, pending credit,
as requested by management.
Assists patrons, over the phone or in person, with general
information related to their credit process or the credit account.
Assists other clubs over the phone with gaming activity information
of mutual patrons.
- Performs other duties as assigned to support the efficient
operation of the department.
High School Diploma or GED required.
Minimum two (2) years experience and/or training required.
Intermediate proficiency in Microsoft Office software, Synkros
or other Credit processing software.
Must be available to work a flexible schedule.
Must be able to multi-task; have strong organizational
Ability to read and interpret documents such as procedure
manuals, industry reports, and presentations.
Ability to write reports and correspondence.
Must be fluent in the English language.
Ability to add, subtract, multiply and divide in all units of
measure, using whole numbers, fractions, and decimals. Ability to
compute ratio and percentage.
Ability to apply common sense understanding to carry out
instructions furnished in written, oral or diagram form.
Must work well without close supervision.
Ability to solve practical problems and deal with a variety of
concrete variables in situations where only limited standardization
- Equivalent combination of education and progressive, relevant
and direct experience may be considered in lieu of minimum
educational/experience requirements indicated above.
- At the discretion of the San Manuel Tribal Gaming Commission
you may be required to obtain and maintain a gaming license.
San Manuel Band of Mission Indians and San Manuel Casino will
make reasonable accommodations in compliance with the Americans
with Disabilities Act of 1990.
As one of the largest private employers in the Inland Empire,
San Manuel deeply cares about the future, growth and well-being of
its employees. Join our team today!
Keywords: SAN MANUEL INDIAN BINGO & CASINO, Highland , Credit Clerk, Other , Highland, California
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