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Crowd Control Specialist, Entertainment-Part Time

Location: Highland
Posted on: June 6, 2021

Job Description:

The Crowd Control Specialist will assist with ensuring the safety and security of entertainment venues. They will work with Public Safety to report potential issues and manage dress code policy while providing an exceptional guest experience. Under no circumstances will physical force be used in this position.

Essential Duties & Responsibilities

1. Responsible for ensuring guest safety through observing and surveying the crowd at all times.

2. Patrols entertainment venues to preserve order among guests and to protect assets.

3. Promotes positive public relations and strives to create an enjoyable atmosphere for all guests.

4. Responsible for monitoring dress code and checking guest's identification to ensure they are age appropriate.

5. Promote/issue the Player's Club card.

6. Responds to requests for assistance and information in a helpful and courteous manner.

7. Works to prevent and resolve altercations among guest. Stops all inappropriate behavior immediately in a professional manner.

8. Screen guests at Tukut Lounge entrance with hand-held metal detector. Enforces capacity regulations. Obtains necessary information, compiled from incidents, to document and complete incident reports.

9. Assists with entertainment venue counts.

Assists with event set-up and breakdown.

10. Perform other duties as assigned to support the efficient operation of the department.


* Must be 21 years of age. * High School Diploma or GED required. * Minimum six (6) months guest services or cash handling experience required. * Must be able to multi-task effectively and handle a high volume of monetary transactions, error free. * Intermediate experience in Word and Excel preferred. * Must be able to clearly speak, read and write in English language. * Must maintain good personal grooming habits and carry self in a professional business manner. * Maintain the passion necessary to execute world-class service to every guest.


* At the discretion of the San Manuel Tribal Gaming Commission you may be required to obtain and maintain a gaming license.

San Manuel Band of Mission Indians and San Manuel Casino will make reasonable accommodations in compliance with the Americans with Disabilities Act of 1990.

As one of the largest private employers in the Inland Empire, San Manuel deeply cares about the future, growth and well-being of its employees. Join our team today!

Keywords: SAN MANUEL INDIAN BINGO & CASINO, Highland , Crowd Control Specialist, Entertainment-Part Time, Other , Highland, California

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