Director, Revenue Management- Hotel
Company: SAN MANUEL INDIAN BINGO & CASINO
Posted on: May 3, 2021
Under the general direction of the Vice President of Hotel
Operations, the Director of Revenue Management is responsible for
the development and implementation of revenue management strategies
and processes in all client hotels in order for optimization and
maximization of its revenues. The Director of Revenue Management
identifies new revenue opportunities, provides daily, weekly and
monthly reporting, optimizes and expands distribution partnerships,
and acts as overall business development partner for the Office of
the General Manager. Additionally, the Director of Revenue
Management actively participates in the Revenue Management
Committee and champions a revenue management culture.
Essential Duties & Responsibilities
Develops revenue management and distribution strategy of hotel,
creates policies and holds teams accountable for the day-to-day
yield operations, including daily analysis, strategy adjustments
Oversees a team that creates and develops pricing strategies in
conjunction with offers and special events, and in accordance with
enterprise objectives. Ensures alignment with Strategic Marketing,
Player Development and Financial Planning & Analysis.
Oversees a team that creates and develops policies and
procedures, staffing plans and statistical guidelines.
Performs competitive benchmark studies and follows market trends
with weekly dynamic forecast of expected results, variances and
budget comparisons. Analyzes economic trends to determine the
demand for hotel reservations based on tourism and business
Analyzes overall daily hotel performance and provides summary
reports with recommendations to improve long-term strategies.
Conducts monthly property performance reviews and develops
strategic and tactical action plans.
Responsible for best practice standards to include: competitor
analysis; environmental scanning; market modeling; distribution
yield management; business mix yield management; length of stay
yield management; inventory availability by channel; pricing
control and new pricing concepts.
Ensures website and OTA booking process is maintained,
up-to-date and functional. Oversees and audits standards and
operations for all on-line reservations.
Oversees and audits standards and operations of reservations in
partnership with Finance and FP&A, and implements revenue
management procedures and best practices.
Oversees a team that creates and maintains a thirteen-month
rolling demand calendar in partnership with additional departments
to ensure alignment with strategic business plans.
Drives results through staff professional development and
appropriate training programs that monitors results through
evaluation, inspection, and analysis.
- Performs other duties as assigned to support efficient
operation of Department.
Carries out supervisory responsibilities in accordance with the
organization's policies and applicable laws. Responsibilities
include interviewing, hiring and training employees; planning,
assigning reviewing and directing work; evaluating and appraising
performance; rewarding and disciplining employees; addressing
complaints and resolving problems.
- Bachelor's Degree in Hotel Management, Tourism, Business, STEM
based studies or Economic Studies required. Master's
- Minimum 10 years' of revenue management experience required
inclusive of 3-5 years in a hotel setting. Revenue Management in a
Casino setting preferred.
- Highly computer literate with a high level command of
- Knowledgeable of hotel technology: Revenue Management Systems,
PMS, Channel Manager, GDS, CRS, Extranets
- Equivalent combination of education and progressive, relevant
and direct experience may be considered in lieu of minimum
educational/experience requirements indicated above.
- At the discretion of the San Manuel Tribal Gaming Commission
you may be required to obtain and maintain a gaming license.
- A qualified candidate/employee must have a valid driver's
license with an acceptable driving record as determined by the
company's insurance carrier.
San Manuel Band of Mission Indians and San Manuel Casino will
make reasonable accommodations in compliance with the Americans
with Disabilities Act of 1990.
As one of the largest private employers in the Inland Empire,
San Manuel deeply cares about the future, growth and well-being of
its employees. Join our team today!
Keywords: SAN MANUEL INDIAN BINGO & CASINO, Highland , Director, Revenue Management- Hotel, Other , Highland, California
Didn't find what you're looking for? Search again!