VP of Facilities & Environmental Services Casino

Company: ExecuNet
Location: Highland
Posted on: August 20, 2020

Job Description:

Founded in 1986, the San Manuel Casino (SMC) has built a strong reputation as a premier gaming establishment attracting patrons from the greater Los Angeles area; as well as, many other regions of Southern California. Our extensive Facilities and EVS Department plays an integral role in the successful operations of all venues and departments in consistently providing a clean and hassle-free guest experience.

The Vice President, Facilities and Environmental Services (EVS) is responsible for ensuring the facilities and EVS operations are providing a consistent, high level of service based on established enterprise standards and guest expectations. This critical role provides strategic and operational leadership for all activities involved in planning, developing, operating, and maintaining the enterprise building and grounds. This position develops strategic Facilities and EVS goals and transforms them into tactical plans as well as provides leadership to ensure goals are attained.

The Vice President, Facilities and EVS improves operational performance, increases productivity, upholds the image of San Manuel, and provides a safe and efficient working environment which is essential to the overall performance of the enterprise, as well as maintaining a high performance culture, efficiencies, and a world class level of service and presentation.

Essential Duties & Responsibilities

• Provide strategic insight, direction and oversight to Facilities and EVS operations to improve and/or enhance the overall department.

• Lead, direct, and administer all Facilities and EVS operations to ensure continued growth and profitability including, but not limited to, budgeting and forecasting, purchasing and inventory control, department management, policy implementation and enforcement of procedure and operation standards; overseeing lost and found.

• Develop and implement a business plan with guidelines and procedures that will support San Manuel initiatives and enhance Facilities and EVS quality and service, associated costs, employee development, retention strategies, and employee productivity benchmarks.

• Consistently monitor Facilities and EVS operations for maximum efficiency and team development while maintaining excellence in guest service as well as proposing innovative solutions for continual improvement for both operations and employee engagement. Also ensures effective processes, positions, and performance management systems are in place

• Set the standard for hiring competencies and establish criteria to select, hire, train, develop, organize, and motivate a highly qualified and effective Facilities and EVS team, capable of providing optimum support to the SMC organization and identify qualified trainers

• Directs the budget management and forecasting for the department and ensures accuracy, maximization, efficiency, and alignment with San Manuel goals.

• Develop and oversee comprehensive vendor contracts, which provide a quality product and service at a fair price and oversees negotiation procedures in compliance with SMC’s policies and procedures while fostering an open line of communication to maintain accountability.

• Works closely with Human Resources Business Partners to resolve employee conflicts, issue disciplinary action and documentation, mediate due process meetings, and administers all aspects of the collective bargaining agreement.

• Maintain knowledge of new and evolving technology in Facilities, Maintenance, and EVS fields to ensure the department is maximizing efficiencies and utilizing the proper tools.

• Creates a compliance and team support culture within the organization and fosters an environment where employees feel empowered to report potential violations and/or misconduct. Dedicates appropriate staff and equipment to ensure passing health inspections conducted by outside sources in all areas.

• Ensure that all standards of cleanliness and maintenance are consistently met throughout SMC. Also ensures proper usage of chemicals and cleaning supplies by monitoring usage, providing complete training for team members and ensuring proper labeling of hazardous supplies in accordance with federal, state, local, and enterprise regulations.

• Corrects and communicates any safety violation located on San Manuel grounds in a timely manner and ensures that all OSHA guidelines are consistently met and followed in addition to establishing health and safety policies and procedures for staff.

• Perform other duties as assigned to support the efficient operation of the department.

Supervisory Responsibilities

Directs and supervises management, individual contributors, and line employees. Carries out supervisory responsibilities in accordance with San Manuel’s policies and applicable laws. Responsibilities include interviewing, hiring and training employees; planning, assigning reviewing and directing work; evaluating and appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.

Education/Experience/Qualifications

• Bachelor’s Degree in Hotel/Facilities Management, Business Administration or related field required. Master’s degree preferred.

• Minimum twelve (12) years’ experience in the casino, restaurant, and/or hotel industry required.

• Minimum eight (8) years’ progressive supervisory and managerial experience, directing, leading, and coaching others to exceed standards required.

• Equivalent combination of education and progressive, relevant and direct experience may be considered in lieu of minimum educational/experience requirements.

• Ability to prepare, understand, present, and analyze business strategies.

• Advanced proficiency in budgeting, Profit & Loss, and business planning mandatory.

• Intermediate proficiency in Microsoft Outlook, Word, Excel, and PowerPoint.

• Proven managerial problem-solving and critical thinking skills.

• Ability to exercise independent judgment.

• Ability to identify and prioritize issues, delegating as appropriate, to drive measurable results.

• Must possess demonstrated leadership ability; as well as, organizational and strategic agility.

• Demonstrated ability for people development and employee engagement by mentoring, motivating, coaching, consistently providing feedback, and holding team members accountable.

Certificates/Licenses/Registrations

• At the discretion of the San Manuel Tribal Gaming Commission you may be required to obtain and maintain a gaming license.

Physical Requirements/ Working Conditions – Environment

The physical demands and working environment described here are representative of those that an employee encounters and must be met by an employee to successfully perform the essential functions of this job.

• Primary work environment is in a climate-controlled gaming facility

• Work requires travel to attend meetings, trade shows, and conferences

• Incumbents may be required to work evening, weekend and holiday shifts

• Must be able to work in a fast paced and high demand environment

• Strength enough to exert up to 10 pounds of force occasionally and/or a negligible amount of force frequently or constantly to lift, carry, push, pull, or otherwise move objects and/or move up to 40 pounds occasionally

• Sedentary work; involves sitting most of the time. Constantly operate a computer and other office productivity machinery, including but not limited to calculator, copy machine, and computer printer

• Physical activities that apply to the essential functions of the position are: balancing, stooping, kneeling, crouching, reaching, pushing, pulling, lifting, grasping, talking, hearing, repetitive motions

• Hearing enough to hear conversational levels in person and over the telephone

• Speech enough make oneself heard and understood in person, in front of groups, in meetings, and over the telephone

• Visual acuity that best describes the requirements of the position: The worker is required to have close visual acuity to perform an activity such as preparing, analyzing data, and figures; transcribing; viewing a computer terminal; expansive reading; visual inspection of employees, visitors, or facility

• Mobility enough to safely move in an office environment such as walk, stoop, bend, kneel; as well as, enter, exit, and operate a motor vehicle in the course of travel to promotional events, meetings, conferences, trade shows and San Manuel Casino properties

• Endurance enough to sit, walk, and stand for extended periods in order to maintain efficiency throughout the entire work shift and during extended work hours

• The employee may be exposed to fumes or airborne particles including secondhand smoke

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