Intake Specialist

Company: W3Global Inc.
Location: Los Angeles
Posted on: February 18, 2026

Job Description:

Job Description Job Description We have partnered with a well-established law firm that is actively seeking a Legal Intake Specialist to join their team as soon as possible. This role is critical to the firm's success and serves as the first point of contact for prospective clients, making professionalism, empathy, and attention to detail essential. About the Role - The Legal Intake Specialist plays a key role in evaluating potential matters, gathering accurate client information, and ensuring a smooth and professional onboarding experience. This position requires strong communication skills, sound judgment, and the ability to manage sensitive information with discretion. Key Responsibilities Serve as the initial point of contact for prospective clients via phone, email, and online inquiries Conduct thorough intake conversations to gather facts, documentation, and background details Evaluate potential cases based on firm guidelines and route qualified matters to attorneys Enter and maintain accurate client data within the firm's case management system Schedule attorney consultations and follow up with prospective clients as needed Communicate clearly and compassionately, especially in sensitive or time-critical situations Maintain confidentiality and adhere to all legal and ethical standards Collaborate closely with attorneys and support staff to ensure seamless case transitions Qualifications Prior experience in a legal intake, legal assistant, or client-facing role preferred Strong verbal and written communication skills Highly organized with excellent attention to detail Ability to manage multiple tasks in a fast-paced environment Professional demeanor with a strong customer-service mindset Comfortable handling confidential and sensitive information Proficiency with legal case management systems and standard office tools Preferred Experience Background in real estate, landlord tenant law, habitability, or civil litigation intake Bilingual abilities, Spanish strongly preferred Familiarity with intake or CRM platforms such as Clio, Filevine, or Smokeball Work Environment Full-time, in-office position Collaborative and client-focused law firm environment This firm is motivated to hire quickly and is looking for someone who can step in, make an immediate impact, and grow with the team. Company Description W3Global was established in 2006 in Fremont, CA with a vision: simplify the recruiting process and develop an industry-disrupting platform to connect candidates with clients. Our cutting-edge Applicant Tracking System enables us to find the right person for the right job, creating value for job seekers and employers. While W3Global initially focused on IT staffing, we have expanded the business to serve many other industries, including accounting and finance, legal, engineering, human resources, government and more. We’re proud of the investments we’ve made in our team, having grown from four to 1000 employees and evolving into one of the leading recruitment and staffing solution providers in the industry. Our recruiters and account managers are passionate about connecting qualified professionals with the right positions in small, medium, and large companies. Our Services W3Global understands the natural ups and downs of an organization’s staffing needs. We are continuously adapting to industry and economic changes to find the right candidates. We specialize in placing permanent, direct, contract, and temporary positions for companies of any size. Our recruiting services include sourcing, recruiting, screening, interview management, salary negotiations, training, and onboarding. We are committed to helping organizations redefine their recruitment process by delivering our SaaS-based proprietary application tracking system software. Our Expertise W3Global has been delivering staffing solutions for nearly two decades; we know which recruiting strategies work best. Our expert team is committed to developing a customized solution to fit your company’s unique needs. As a W3Global client, you’ll also receive personalized assistance from a seasoned team of staffing specialists. We are committed to providing both technical support and industry expertise to simplify the hiring process. We know that your time matters. W3Global will help you streamline the hiring process, getting it done and getting it right. Company Description W3Global was established in 2006 in Fremont, CA with a vision: simplify the recruiting process and develop an industry-disrupting platform to connect candidates with clients. Our cutting-edge Applicant Tracking System enables us to find the right person for the right job, creating value for job seekers and employers. While W3Global initially focused on IT staffing, we have expanded the business to serve many other industries, including accounting and finance, legal, engineering, human resources, government and more.\r\n\r\nWe’re proud of the investments we’ve made in our team, having grown from four to 1000 employees and evolving into one of the leading recruitment and staffing solution providers in the industry. Our recruiters and account managers are passionate about connecting qualified professionals with the right positions in small, medium, and large companies.\r\n\r\nOur Services\r\nW3Global understands the natural ups and downs of an organization’s staffing needs. We are continuously adapting to industry and economic changes to find the right candidates.\r\n\r\nWe specialize in placing permanent, direct, contract, and temporary positions for companies of any size. Our recruiting services include sourcing, recruiting, screening, interview management, salary negotiations, training, and onboarding.\r\n\r\nWe are committed to helping organizations redefine their recruitment process by delivering our SaaS-based proprietary application tracking system software.\r\n\r\nOur Expertise\r\nW3Global has been delivering staffing solutions for nearly two decades; we know which recruiting strategies work best. Our expert team is committed to developing a customized solution to fit your company’s unique needs.\r\n\r\nAs a W3Global client, you’ll also receive personalized assistance from a seasoned team of staffing specialists. We are committed to providing both technical support and industry expertise to simplify the hiring process. We know that your time matters. W3Global will help you streamline the hiring process, getting it done and getting it right.

Keywords: W3Global Inc., Highland , Intake Specialist, Legal , Los Angeles, California