Information Services Manager, Systems and Programming
Company: Palomar College
Location: San Marcos
Posted on: June 1, 2025
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Job Description:
Information Services Manager, Systems and ProgrammingPlease see
Special Instructions for more details.
The estimated maximum value of this employer-paid benefits package
is approximately $31,245.84 annually.Primary FunctionResponsible
for supervising, training, and providing direction for the systems
and programming staff including hands-on technical support for the
College's administrative Student/HR/Payroll/Financial software
applications, integration of other systems with those applications,
as well as serving the departments that utilize related software
systems.Minimum QualificationsTo be eligible for this position, you
must meet and provide evidence of the following minimum
qualifications:Experience: Five years of information systems and
programming experience, including two years of supervisory
experience.
Note: For work experience, a "year" is defined as equivalent to 40
hours per week for 12 months. Supervisory experience must be at a
professional level (i.e. evaluation and/or discipline of
staff).
ANDEducation: Equivalent to a bachelor's degree in computer science
or a related field.
Transcripts must be included to receive credit for education and/or
to substitute education in lieu of experience (i.e. Bachelor's
degree = 4 years of experience). Click here for Guidelines for
Equivalency for Classified Positions .Only coursework completed at,
and degrees awarded by, accredited institutions recognized by the
U.S. Department of Education will be considered as satisfying the
minimum qualifications. Coursework and degrees that are completed
outside of the United States are required to have transcripts
evaluated (evaluation to U.S. equivalency and a course by course
analysis) by an appropriate U.S. credentials evaluation service.
For a list of credentials evaluation agencies accepted by Palomar
College, visit the National Association of Credentials Evaluation
Services ( NACES ) website at https://www.naces.org/index , or the
Association of International Credential Evaluators, Inc. ( AICE )
website at http://aice-eval.org/ .Diversity, Equity, Inclusion,
Accessibility and Antiracism (DEIAA) StatementPalomar College is
committed to diversity, equity, inclusion, accessibility and
antiracism ( DEIAA ). We are dedicated to empowering students to
succeed and are guided by our core values; some of which are the
following:
Supervision Given: - Assigned Supervisory, Classified, hourly, and
volunteer employeesDuties and ResponsibilitiesEssential
responsibilities and duties may include, but are not limited to,
the following:1. Performs full supervisory activities in accordance
with relevant District policies, procedures, and applicable
employee contracts/handbooks, which includes selecting and training
new employees; planning, assigning, scheduling, and evaluating
completed work; approving overtime/compensatory time; preparing and
signing employee performance evaluations; recommending
reclassifications; responding to grievances and taking appropriate
disciplinary action; and performing related supervisory
activities.2. Plans, organizes, and coordinates the day-to-day
activities of the systems and programming unit of the Information
Services Department, including the Database Administrator; assists
in directing departmental operations and serves as the acting
Director in their absence.3. Oversees, administers, and maintains
applicable enterprise business application programs, including
PeopleSoft, using the District's current application programming
and relational database management toolset which consists of
Oracle, SQL , SQR , PS Query, BI Publisher, PS nVision, and
PeopleTools.4. Oversees and participates in the installation of
applications software; monitors and adjusts system configurations
for optimum performance; maintains system utilization and backups;
develops and implements system security procedures.5. Provides
training to programming staff on software coding and diagnostic
techniques, documentation standards, and to introduce new
techniques, standards and software products to meet the needs of
various departments; develops, implements, and enforces programming
standards.6. Works with the Database Administrator to define
database items, structures and relationships; maintains system
dictionary; develops and maintains database procedures; monitors
and tunes database performance such as records storage accuracy and
efficiency; monitors and adjusts dataset capabilities.7. Analyzes
and evaluates systems and application software and recommends
needed solutions; analyzes and reviews new applications development
and maintenance projects of systems and programming staff; reviews
programming codes and provides assistance and training as needed.8.
Reviews user programming requests and determines appropriate
response; performs primary and preliminary systems analysis; meets
with users to analyze, clarify, and define needs to determine
optimum solutions; analyzes effects on existing systems.9. Develops
unit and project goals, objectives and timelines; evaluates and
determines project tasks and assigns work to programming and
systems analyst personnel; monitors project progress and adjusts
staffing, resources, objectives and timelines as needed.10.
Provides technical assistance to departments, users and
subordinates in design of automated information systems.11.
Prepares and maintains a variety of records and reports related to
department operations, including projects, personnel, computer
usage, system performances and capacities and government required
reports.12. Serves as a consultant to multiple functional areas and
management in the planning and implementation of long-range
information systems goals.13. Develops programming standards and
procedures, including specifications, documentation and production
turnover.14. Works in conjunction with the Information Services
Manager, Network and Technical Services in developing plans and
standards for the deployment and support of enterprise business
applications.15. Provides planning, project management and
technical support for enterprise application installation,
implementation and modification projects.16. Documents assignment
status and apprises the Director, Information Services of problems
or unexpected resource requirements.Marginal Functions:1. Provides
responsible staff assistance to the Director, Information
Services.2. Participates in/on a variety of committees, task
forces, boards, meetings, and/or other related groups in order to
receive and/or convey information.3. Participates in shared
governance through service on planning and/or operations committees
and task forces.4. Performs related duties and responsibilities as
required.Knowledge, Skills, AbilitiesKnowledge of:1. Managerial
principles and practices.
2. Computer and network equipment information service
operations.
3. Computer programming languages, utilities, business applications
and operating systems used within the District.
4. Database management systems and dictionaries.
5. Advanced principles and techniques of systems analysis
application design and computer programming and documentation.
6. Computer backup and security techniques and issues.
8. Budgeting principles and practices.
9. Project management principles and practices.
10. Principles and methods of data entry and computer
operations.
11. Operation, capabilities and limitations of computer
equipment.
12. Policies and objectives of assigned program and activities.
13. District organization, operations, policies and objectives.
Skill in:1. Supervising, training and evaluating the work of
others.
2. Utilizing a computer and related software applications.
3. Analyzing and troubleshooting difficult situations accurately
and adopting an effective course of action.
4. Analyzing and evaluating enterprise business systems.
5. Planning and coordinating the effective utilization and
customization of software and hardware to meet District needs.
6. Performing difficult and complex programming in the analysis of
systems requirements and development of computer applications.
7. Establishing and maintaining effective working relationships
with those contacted in the course of work.
8. Interpreting complex data and information.
9. Reading, interpreting, applying, and explaining rules,
regulations, policies, and procedures.
10. Communicating clearly and concisely, both orally and in
writing.
11. Maintaining sensitivity to and understanding of the diverse
academic, socioeconomic, age, cultural, physical or mental
disability, medical condition, gender, gender expression, gender
identity, sex, sexual orientation, nationality, race, and ethnic
backgrounds of community college students, faculty, and staff.
12. Mediating difficult and/or hostile situations.
13. Planning, organizing, and managing the day-to-day activities,
services and operations of the Department's systems and programming
staff.
14. Analyzing user needs and developing effective systems and
programs.
15. Preparing and administering department budgets.
16. Designing, coding, compiling, and implementing structured
computer programs.
17. Providing technical assistance to District's system users.
18. Applying principles and techniques of computer programming to
specific user needs and problems.
19. Working independently with little direction.
20. Preparing and maintaining detailed records and prepare reports,
proposals, policies, and programs.
21. Providing project leadership for user department staff, vendors
and other project personnel.
22. Translating departmental requirements into technical
specifications, database designs, and web page layouts.
23. Developing technical documentation.
24. Establishing and meeting project schedules and
timelines.Working ConditionsEnvironmental Conditions: Office
environment; exposure to computer screens, noise and electrical
energy; and extensive contact with faculty and staff.Physical
Conditions:Essential functions may require maintaining physical
condition necessary for extensive use of a computer keyboard;
maintaining physical condition necessary for ambulating for
extended periods of time; and visual acuity for creating
computer-generated work and reading printed materials.Terms of
Employment
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Keywords: Palomar College, Highland , Information Services Manager, Systems and Programming, IT / Software / Systems , San Marcos, California
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