Security Director
Company: Andy Frain Services
Location: Highland
Posted on: November 22, 2025
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Job Description:
Andy Frain Services is looking for a highly motivated individual
that is multi-task-oriented to manage a Security contract. Manages
the accountability of all Supervisors and staff for given accounts.
Has full responsibility for performance, service and budget of
assigned contracts. Manages a safe environment for all employees,
vendors, and personnel. Support all areas in their security needs
and be an integral part of the facility needs. Establish working
relationships with local police and fire departments, as well as,
with facility reports and others. Demonstrates and abides by Andy
Frain Services Core Values and the operating principles set forth,
while maintaining 100% compliance w/all staff training. Managers
must possess and maintain a professional image and must demonstrate
strong leadership skills. RESPONSIBILITIES/DUTIES: The functions
listed describe the business purpose of this job. Specific duties
or tasks may vary and be documented separately. The employee might
not be required to perform all functions listed. Additional duties
may be assigned, and functions may be modified, according to
business necessity. Employees are held accountable for successful
job performance. Job performance standards may be documented
separately, and may include functions, objectives, duties or tasks
not specifically listed herein. In performing functions, duties or
tasks, employees are required to know and follow safe work
practices, and to be aware of company policies and procedures
related to job safety, including safety rules and regulations.
Employees are required to notify superiors upon becoming aware of
unsafe working conditions. All functions, duties or tasks are to be
carried out in an honest, ethical and professional manner, and to
be performed in conformance with applicable company policies and
procedures. In the event of uncertainty or lack of knowledge of
company policies and procedures, employees are required to request
clarification or explanations from superiors or authorized company
representatives. The delivery of quality service and positive
interaction with our customers is critical to the completion of all
the tasks within this job description. The ability to greet all
visitors, vendors, and employees; while continuously maintaining
the standards of excellence in presentation and professionalism.
This is also a requirement of your staff. Provide lead direction at
assigned client site(s); to enforce security/safety programs and
ensure that post orders are followed, that established rounds are
completed, and that adequate reports and logs are filed daily and
weekly. Develop and implement security procedures and compliance
with facility policies and procedures and applicable stated and
federal laws. Maintain a working knowledge of all emergency
policies, procedures and regulations; respond immediately to
emergency alarms or calls for help, determine course of action,
notify appropriate authorities and assist as needed. Knowledge of
life safety systems, fire panels, CCTV system computers. Staff is
to ensure the continuous and safe operation of all elevators and
access doors is critical. Maintain contact with authorized
personnel/contractors who are responsible for maintenance and
upkeep of said devices. Equipment operation will include use of
portable radios, telephones, copy and fax machines, computers and
tools. This includes making daily inspection of all vehicles
assigned to job site and noting any damages so that repairs can be
handled immediately thus maximizing use of the units at all times.
May counsel and discipline personnel as appropriate; seeks advice
from company management or designated representatives as
appropriate; meets personally with employees and documents
counseling and disciplinary actions. Assists in the training of
Security Officers and Shift Lead Officers, and review of post
orders ensuring that Guards have competent knowledge of
assignments. Communicate with Operations manager daily and weekly
regarding account performance and Security Officer performance.
Communicate daily and weekly regarding security and safety
issues/changes that need to be implemented. Assists in the
submission of payroll and personnel information to the company as
designated. In conjunction with company management or designated
company representatives acts to ensure adequate security coverage
of all posts. Inspects posts as scheduled and meets with Staff to
outline tasks and responsibilities. Ensure that Staff sign in and
out for their scheduled shifts accurately for every shift. Meets
with client representatives as scheduled or as needed to provide
assurance that all security requirements are being met and to
provide quality customer service. Carry out other duties as
assigned by Managing Director.
Keywords: Andy Frain Services, Highland , Security Director, Customer Service & Call Center , Highland, California