1683 | Customer Service Rep 1 - 1st Shift
Company: All Metals Processing Of Orange County Llc
Location: Tustin
Posted on: April 2, 2026
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Job Description:
POSITION SUMMARY: Under the direction of the department
Supervisor/Manager, the Customer Service Representative is
responsible for taking incoming calls from customers and
coordinating customer needs with the production team for on-time
delivery. ESSENTIAL DUTIES & RESPONSIBILITIES: • Provide excellent
customer service when on the phone and answering any general
questions for our customers. • Responsible for creating and
maintaining a high level of professionalism with clients and
establishing a positive rapport with every caller. • Responsible
for providing and following up on status updates and lead time
concerns. • Responsible for updating order information in our
custom computer program during and after each call. • Works closely
with the production team and stays up to date with order schedules
or any changes. • Adhere to safety regulations. • Perform other
duties as assigned. QUALIFICATIONS & REQUIREMENTS: • 1-2 years of
customer service experience. • Experience in Aerospace industry, a
plus. • Good computer skills and working knowledge of MS software
(Outlook, Word & Excel). • Possess good organizational skills and
attention to detail. • Ability to effectively communicate both
verbally and in writing with team members at all levels within the
organization. ITAR REQUIREMENT: Due to ITAR regulations, this
position requires that the employee must be a U.S. Person (U.S.
Citizen or Permanent Resident). PHYSICAL DEMANDS: • Walking/Sitting
for periods of time. • Exposed to artificial lighting in office
environment. • Exposed to heat, noise and chemical fumes while in
production areas. • Use of office equipment (telephone, computer,
fax, copiers, etc.). We are an Equal Opportunity and Affirmative
Action employer. All qualified applicants will receive
consideration for employment without regard to race, color,
religion, sex, sexual orientation, gender identity, age, national
origin, disability, protected veteran status, or any other
characteristic protected by applicable federal, state or local
laws. 7:00AM - 3:30PM
Keywords: All Metals Processing Of Orange County Llc, Highland , 1683 | Customer Service Rep 1 - 1st Shift, Administration, Clerical , Tustin, California
